Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Welcome
How we're making a difference
Find out more about the ways we're helping to improve people's experiences of health and social care services.
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
Thank you for helping me to get my prescriptions from my GP who was malingering. Due to your interventions my prescriptions are arriving earlier and my health is improving.
Latest reports and publication
System Influencer evaluation
The System Influencers Programme brought together young people (16–25…
Find out more
Enter and view of Allerton Road Medical Centre
Healthwatch Hackney visited Allerton Road Medical Centre in June and…
Find out more
Advice and information
What the new dental recovery plan means for you
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.
What can the Pharmacy First scheme do for me?
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your…
Can I access my GP records online?
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record…